Member Advisory Board

ITSMA’s Member Advisory Board provides ongoing guidance and ideas to ensure that ITSMA’s research agenda, thought leadership, and membership program are focused on the most urgent challenges facing services marketing.

Current members include:

Patrick Giry-Deloison Vice President Marketing & Communications Alcatel-Lucent	Michelle Weiss Vice President, Technology Services Worldwide Marketing Hewlett-Packard Company
Paul Dunay Global Managing Director Services Marketing Avaya, Inc.	Katharyn White Vice President, Marketing IBM Global Business Services IBM Corporation
Karen Walker Vice President, Marketing Cisco Services Customer Advocacy Division Cisco Systems, Inc.	Paul Chae Director, Marketing Microsoft Services Microsoft Corporation
Malcolm Frank Senior Vice President Marketing & Strategy Cognizant Technology Services	Jon Korin Vice President Strategic Marketing & Alliances Northrop Grumman Information Systems
Pauline Weger Director National Consulting Marketing Deloitte	Steve Pinedo Vice President Oracle Customer Services Marketing Oracle Corporation
Nina Hargus Senior Director Global Services Marketing EMC Corporation	Julie K. Meyers Vice President, Marketing Xerox Global Services Xerox Corporation

Last update: May 13, 2010

ITSMA specializes in helping companies market and sell services and solutions. As part of our annual client program we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, and Japan. Learn more at www.itsma.com.